Here’s this week’s news from WebJunction and WebJunction Minnesota:

  • Health Happens in
  • April 2014 Crossroads –
    Resources for Training Success
  • WebJunction Home Page
    Libraries and the
    Health Insurance Marketplace, iFought the iPads (and iWon), Board in the
  • Upcoming Webinars – April-June 2014

Health Happens in Libraries: Webinar Archive and
Roadmap to Better Care
libraries and their community partners supporting outreach, application, and
enrollment efforts for patrons will have opportunities to share best practices
and lessons learned from the initial open enrollment period over the coming
months. The following resources are intended to support that
  • The full, free
    archive is now available for Health Happens in Libraries: Prioritizing
    Patron and Partner Engagement
    . This session includes
    information on strategies and resources for patron and partner engagement from
    the initial open enrollment period, as well as information on ways that your
    organization can prioritize future planning for marketplace enrollment
  • Many consumers
    newly enrolled in healthcare coverage may benefit from information on how to use
    it and maintain it most effectively. The Centers for Medicare and Medicaid
    Services (CMS) provides guidance for individuals for using insurance and
    supporting health, via the Roadmap to Better Care and a Healthier
The Health Happens in Libraries team is interested in
hearing from you. Do you have any lessons learned from the current enrollment
period that we should incorporate in future communications? What questions do
you have about planning for future open enrollment periods, or managing patron
requests in the interim? Please reach us with your thoughts at any time via, or on
Twitter by tagging #libs4health, and thank you for supporting health information
in your communities!
April 2014 Crossroads – Resources for Library
Training Success
libraries evolve with their customers, and that means keeping pace with new
trends, techniques, and technologies. Library staff must keep their skills
fresh, and are often called on to take a teaching role, not only in guiding
customers to the information they seek, but also by leading patron classes on
computing or staff sessions on customer service skills. Whether the motivation
to learn is specific to a near-term professional goal or supports a deeper
curiosity about what makes us tick, this month’s resources provide tips and
tools for training (and learning) success.
What is the best thing about online training? Take the poll.
– View the full April 2014 Crossroads
– Not subscribed to Crossroads yet? Not a problem! Anyone can subscribe to receive Crossroads
once a month in your inbox.

WebJunction Home Page
Looking Beyond Open Enrollment: Libraries and the
Health Insurance Marketplace
Liz Morris / Published: 01 April 2014
The initial
open enrollment period for the health insurance marketplace established as part
of the Affordable Care Act (ACA) is at an end, but the assessment of lessons
learned is just beginning for many library and community partner organizations
engaged in patron ACA outreach and support. Representatives from the Health Happens in Libraries project team recently
hosted a webinar reflecting on some of the best practices employed by libraries
responding to this relatively new information need. You can access the free archive for Prioritizing
Patron and Partner Engagement
and read on for a summary of the
full discussion.

Read more >> Looking Beyond Open

iFought the iPads (and
Sally-Adrina Taylor / Published: 28 March 2014

Sally-Adrina Taylor is a
Library Associate in Public Services for
Rapid City Public Libraries. You may
email her with questions or comments about this article at Do you have a library
story to tell? Share it with us today at
Share Your Story.
When Rapid City Public
Libraries decided to add iPads to the Children’s Area, I volunteered for the
project. In the end, this project took me a couple of months to tackle but the
number of children using the iPads made it worth the effort. I hope by sharing
my experience I can alleviate some frustration and confusion on how to
successfully set up iPad displays for young children.

Staff quickly
decided to focus on iPads and not a generic tablet, because of the brand
familiarity of Apple products and because of the iPad’s more intuitive touch.
When we received our 2nd generation iPads I had to make a series of decisions
concerning security, apps, and settings. Although lending devices is the newest
trend, that wouldn’t work with our target audience of children ages 2-10. One of
the reasons we decided to go with tablets was that children from lower income
households may not have the opportunity to use mobile devices or tablets before
going to school. Plus, limiting lending to only active card holders (who would
have to sign a waiver to replace the iPad if broken) would deny children
visiting or on vacation from having a chance to use them.

Read more
iFought the iPads (and

Board in the Library, Part the Third
Thematic vs
Strategic Games
John Pappas / Published: 25 March 2014

We are
pleased to publish this article, the third in a six-part series on board game
progamming in public libraries, from John Pappas, the Branch Manager at the
Bensalem Branch of the
Bucks County Free Library
. (Read Part One | Part
Welcome to
the world of modern board games! Upon entering you will be bombarded with two
terms: Thematic and Strategic games. Sometimes they will also be referred to as
“Ameri-trash” vs. “Euro-games.” For the new gamer or the librarian just entering
this wonderful world, it may be easy to assume that the world of modern board
games is a binary one, with thematic games on one end and strategic games on the
other and then a linear progression lying between. However, a healthier way of
viewing it is as two styles with a varying amount of overlap and plenty of
subjective criteria applied to each. So when you enter this world, remember
these terms are very loosely applied and perhaps are not as important as other
considerations (such as how the game plays, the interaction it encourages, and
how much fun people have playing). But you are going to hear the terms, so let’s
talk about them.
Let’s talk
about thematic and strategic games: what they are, what defines each, and how
some overlap exists. You need to understand where and how these types of games
interact; that interaction will help you determine what type of players your
patrons tend to be; what type of games they may prefer and how to provide them
with options that will leave them happy, satisfied and coming back for more. The
following descriptions are not chiseled in stone and will likely change and
develop into a personal view of gaming as you play more games, teach more games,
and experience more people playing games.

Read more >> Board in the Library, Part the

Upcoming WebJunction Webinars –
April, May, and June
Help spread the word about these webinars to
colleagues in the Minnesota library community who may not be receiving the

April Webinars:
Digital Literacy: Libraries Respond to Community
Wednesday, April 23, 2014 ♦ 1 pm
Central 60 min
Libraries know digital literacy; they’ve been the go-to
resource for their communities for years. Yet the need continues to grow as the
demand for basic skills intensifies and new skills emerge. Whether supporting
job hunters, students, older adults, or anyone seeking new technology knowledge,
find out how trainers in libraries are using curricula, resources, and tools to
help people in their communities advance their digital proficiency. Explore
practical ways for all libraries to address digital literacy programming and
training-from classroom settings, drop-in classes, or responding to patron needs
on the fly. Learn about:
  • 750+ free
    self-paced online classes from, with examples
    of how trainers in libraries are using their curriculum.
  •, a collection of self-directed
    tutorials for end-users to increase their digital literacy, and a community of
    practice for digital literacy trainers to share resources, tools and best
Share your ideas, best practices, and resources as we work together
to help people attain new digital literacy skills.
Presented by:
  • Jessica
    , Curriculum Coordinator,
  • Melissa
    , Information Desk Supervisor, Gail Borden Public Library District,
  • Jamie
    , Project Manager,
May Webinars:
Services: Tried, True, and New
Thursday, May 8, 2014 ♦ 1 pm Central 60
Reference is still intrinsic to library services. It is evolving
with changing patron needs, varied information resources and new delivery
formats. Yet much of traditional practice remains important to providing quality
information services to patrons. In this webinar, we will explore the balance
between traditional and contemporary reference approaches, inviting you to join
this open space conversation. What methods do you employ for reference today?
What works? What doesn’t? How does social media play a role? Let’s learn from
each other “how we do reference” so we can find the best fusion of traditional
and modern reference service.
This webinar is hosted in collaboration with Drexel
University Online
and Drexel University’s College of Computing
& Informatics. WebJunction members receive a 20% tuition reduction for this,
the country’s premier online Master’s in Library and Information Science
Presented by: Vanessa Irvin Morris, Assistant Teaching
Professor, College of Computing & Informatics, Drexel
Transforming Library Space for Community
Thursday, May 22, 2014 ♦ 12 pm Central
60 min
As libraries expand their focus from collections to creation,
physical spaces are being transformed in ways that enhance community engagement
in the digital age. Rethink how your library’s space might be configured to
better enable your patrons to interact with technology and with each other.
While future-facing libraries are pushing boundaries, the public still perceives
libraries as being primarily about books. Learn how some key alterations to
existing library space can refresh public perceptions. We’ll look at a variety
of projects, ranging from larger room renovations to smaller libraries who
redefined space on a modest scale, yet still had a strong impact on the
Panelists: Betha Gutsche, Program Manager, WebJunction;
Beth Farley, Head of Information and Reader Services, Bellingham (WA)
Public Library; and Eileen Shaw, Everson Branch Manager, Whatcom County
(WA) Library System.
Happens in Libraries: Technology Planning for eHealth
Wednesday, May 28,
2014 ♦ 1 pm Central 60
As the
intersection of digital technology and individual health management grows,
patrons will turn to libraries to access digital resources and learn how to put
technology to work for their health. A recent IMLS study showed that an
estimated 37 percent of library computer users (28 million people) explore
health and wellness issues, including learning about medical conditions, finding
health care providers, and assessing health insurance options. Join the Health
Happens in Libraries team to learn how public libraries can leverage their
technology infrastructure to better serve the health information needs of
patrons. Participants will learn best practices and resources for eHealth
technology planning for libraries of all sizes. Participants will also be
introduced to strategies for communicating with community partners about their
technology resources, and identifying ways to build eHealth services through
Register now in order to take advantage of Minnesota’s early registration
opportunity! This information will be made available to the general WJ
membership in the *May* edition of Crossroads.
Best Small Libraries in America: Vital, Innovative and
Thursday, June 5, 2014 ♦ 1pm Central ♦ 60 min
Library Journal’s annual Best Small
Library in America Award, cosponsored by the Bill & Melinda Gates
Foundation, was created in 2005 to discover and reward exemplary work by
libraries serving populations under 25,000, and to showcase these best practices
to provide a replicable case study for their peers. In collaboration with the Association for
Rural and Small Libraries
and Library Journal, we are
pleased to host this webinar featuring the two most recent award winners, 2013 Best Small Library in America: Southern
Area Public Library
and 2014 Best Small Library in America: Pine River
. Join us to learn how these two libraries have developed
creative programming, extensive partnerships, and innovative and responsive
services so they can identify, meet, and even anticipate the ever-evolving needs
of their communities.
The session will include an overview of the nomination process for next
year’s award, as well as how previous winners have spent the prize money, and
leveraged the recognition, to take their offerings to the next level.
Presented by: Amy
, director, Pine River Library, CO; Mary Beth Stenger,
director, Southern Area Public Library, WV; and Meredith Schwartz, senior
editor, News and Features, Library Journal.
Be Fearless: Public Speaking for
Wednesday, June 18, 2014 ♦ 1pm Central ♦ 60 min
Do you
quake at the thought of public speaking? Are you also faced with the need to
communicate to audiences, small or large, the importance of your work in
libraries? You really can overcome your anxieties and master the art of public
speaking. Join us for this webinar to learn some basic skills for preparing and
delivering speeches, plus tips to manage your nervousness and make your
presentations more memorable. Armed with practical techniques, you’ll be ready
to deliver clear, persuasive, and engaging presentations on behalf of your
by: Mary H Stein, Assistant Library Director, and TedxLSU
, East Baton Rouge Parish Library, Louisiana.

Mary Ann Van Cura, State Library Services
Cecelia Boone,
Affiliation with
WebJunction Minnesota is free and available to members of the Minnesota
library community. Tell your colleagues!
The Institute of Museum and Library Services, a
Federal Agency that fosters innovation, leadership and a lifetime of learning,
in conjunction with State Library services, a division of the Minnesota
Department of Education, which administers federal Library Services
and Technology Act (LSTA) grants, supports the WebJunction Minnesota