Dealing with Difficult Patrons

September 7, 2:30pm Eastern

Every library employee encounters difficult patrons and users from time to time. Whether it’s a troublesome group of teenagers, a loud patron, an angry or even dangerous person, the experience of dealing with someone unpleasant is common for staff in libraries of just about all sizes and types. In this workshop, library safety and security expert Steve Albrecht will show you how you can deal with these problem patrons effectively, efficiently, and without creating major disruptions in your library environment. Register

Strategic Merchandising & Collections that Circ

Library Journal
October 26, 4 week course
Fee $159.20 (Register before September 23 Receive 20% off)

Innovative ways to increase circulation, engage readers, and expand your staff’s capacity for readers advisory. You’ll hear weekly from guest speakers from retail and library settings via live webcasts. Additionally, participants will work with a dedicated advisor who will provide you with one-on-one feedback for your plan within an online discussion group, where you will work on weekly assignments, share resources and best practices with a group of peers from across the country. Register

Virtual Reality & Augmented reality: What’s Next

Library Journal
September 13, 3:00pm Eastern

Is there life after Pokemon Go? Get up to speed on VR and AR, with advice from an expert panel on where this fast-evolving technology is headed, and what applications educators can use now. Register

Designing Public Libraries for the 21st Century

October 4, 2:00pm Eastern

Free, but read fine print before clicking register

Join Kevin Stoller, owner of, as he hosts a panel discussion, the most popular furniture concepts for 21st century public libraries. Whether you are seeking to create meeting rooms, young adult areas, or community-centered environments, this interactive session will highlight real examples and allow you to connect with other libraries around the country to help you create a better learning environment. Register

NISO Webinars

Upcoming webinars for September/October

Hot New Titles for your Middle Grade Readers

School Library Journal
September 7, 3:00pm Eastern

Seeking something to hook your middle grade readers? Look no further than SLJ’s free, one-hour webcast on the latest and greatest titles coming out this fall. Join moderator Marybeth Kozikowski, of the Sachem Public Library in Holbrook, NY, for a sneak peek at intriguing new books from Boyd Mills Press, Penguin Young Readers, and Shadow Mountain Publishing.   Register

Wyoming State Library Training Opportunities

Free library Continuing Education events for September. Click here.

Coding Clubs: Youth Programming for Public Libraries

September 28, 11:00am PDT

Does your library offer programs related to coding? Coding is quickly gaining traction as an essential digital skill in the 21st century and many public libraries are offering coding classes for youth and adults as a way of promoting STEM education (Science, Technology, Engineering, and Math). The challenge is that coding is often a new skill for librarians and library staff who are responsible for offering programs. The good news is that you don’t have to be an expert in computer science to offer effective educational programs that teach coding skills. Register

LLAMA Thought Leaders Webinar

September 14, 12:00pm Central

R. David Lankes will talk about his personal perspective on successful leadership. He is the director of the University of South Carolina’s School of Library & Information Science. Register

Collection Emergencies: Managing Time Sensitive Projects Successfully Without Losing Your Hat

Library Journal
September 15, 3:00pm Eastern

Whether it’s your first time selecting materials for a big project or opening day collection or it’s your tenth time, it’s a safe bet that you’re doing that on top of everything that you normally do. There is a lot to consider, and even for an experienced pro, managing the added workload and deadlines can be daunting. For first-timers, well, it can be overwhelming. Register

Filtering: The Man in the Middle

September 15, 1:00pm Central

This panel will address the details of the E-rate expansion, summarize the history of the ALA and filtering, cover some new issues about specific filtering approaches and offer practical suggestions for libraries that may wish to pursue this new funding opportunity. Register

Write, Speak, Design: Communication Skills for Library Professionals

October 10-November 18
Fee $210

Whether you are a newly-minted librarian or a senior administrator, communication is an essential part of your work. You communicate with library users, with your colleagues, and with your stakeholders. And chances are, you wish you could communicate more effectively. In this course you will refine your ability to create effective professional documents and give oral presentations. This requires you to think well, write well, and design well. It also requires you to use the relevant technology effectively. Assignments and activities are designed to help you prepare for real-life situations. This course is demanding but the principles learned will help you succeed in your career. Register