Brainfuse Webinars for ALS Member Libraries
November 18 & December 4, 9:30-11:30am
The two-hour, interactive webinar will focus on the databases available to ALS patrons and students—HelpNow and JobNow. To register for one of these online webinars, please click on the following link and mark the date of the session you wish to attend. You will receive a log-in link to the webinar the business day before the webinar you have signed up for.
Customer Service is Dead: Long Live the Customer Experience Workshop
Arrowhead Library System Headquarters
November 3, 10:00-Noon
Presented by Dr. Anthony Molaro, Assistant Professor at St. Catherine University in St. Paul to all ALS member public, school, academic, and special library staff. The customer experience is the next evolution of customer service. In this session, attendees will explore the customer service hierarchy, what that means for libraries, and how to create memorable and meaningful customer experiences. Please register by November 2.
Maker Movement Workshop
Arrowhead Library System Headquarters
November 3, 1:30-3:30pm
Presented by Dr. Anthony Molaro, Assistant Professor at St. Catherine University, St. Paul to ALS member public, school, academic, and special library staff. Learn more about the maker movement and how it’s happening in libraries! Please register by November 2.
Improve the Health of Your Community through Your Library
November 3, 10:00am
Featuring libraries that take innovative approaches to helping people be healthier. In 2012, the Foundation initiated Public Libraries for Health, awarding grants to libraries across Minnesota to develop projects to help propel reach their full health potential. The webinar will feature grant recipients Thorson Memorial Library in Elbow Lake (job readiness) and Hennepin County Library (programs to serve homeless patrons), giving practical suggestions for developing and maintaining successful program. If you want to implement a program to address the unique needs to your community, the webinar will introduce the Public Libraries for Health toolkit a website to take you step-by-step through the process. Please register and on the day of the webinar, join the WebEx meeting online or call 888-742-5095 using conference code 492 064 9083 meeting number 595 612 857. Email Emily Kissane for more information
Know When to Hold ‘Em, Know When to Throw (Recycle) ‘Em
November 18, 1:00pm
Records are vitally important to the operation of any organization; they serve as the organization’s memory and are evidence of past events and the basis for future actions. Join the Government Records Specialist for State Archives at the Minnesota Historical Society for the webinar, Records Retention for Public Libraries. You’ll learn to identify records, assess their value and determine how long to keep them. No registration is necessary, just join the WebEx meeting online or call 888-742-5095 using conference code 874 403 3672 meeting number 253 118 533. Please contact Jen Verbrugge with questions.
Make Tax Season Easier: Taxes 101 for Minnesota Libraries
November 19, 11:00am
Believe it or not, the 2016 tax season is right around the corner! To help libraries serve their communities during the tax season, State Library Services and Prepare+Prosper’s Claim it! Campaign invite you to Taxes 101 for Minnesota Libraries. The webinar will cover topics such as who needs to file taxes, basics about tax credits for individuals and families with low to moderate income, free tax preparation  sites, frequently asked  questions, and community resources. Our goal is to give libraries the resources they need to make tax time a little less overwhelming. Register and then join the WebEx meeting online or call in at 888-742-5095 using conference code 874-403-3672 meeting number 593-489-753. Please contact Emily Kissane with questions.
Webinar Series: Public Library Services to Patrons Experiencing Homelessness and Housing Insecurity
Since 2012, Hennepin County Library has been working to create equity for patrons experiencing homelessness. In these webinars we will share what we have learned about this population, and about programming, partnering, and professional development. Registration for session 1 isn’t required to register for session 2. 
Webinar 1: Population and Partnering
December 4, 11:00am CT
What does homelessness look like in Minnesota? How can we connect patrons with community resources? This session starts with information to dispel stereotypes about our patrons experiencing homelessness. We continue by exploring the types of community resources that are available, then conclude with recommendations for establishing and sustaining community partnerships. Register for Webinar 1. 
Webinar 2: Programming and Professional Development
December 11, 11:00am CT
You’re learning how to connect your patrons to community resources and partners. Great—but what’s next? This session shares how the HCL Workgroup on Services to Patrons Experiencing Homelessness and Housing Insecurity has created support throughout our large system. We will give examples of the professional development opportunities we created for staff as well as how we are encouraging innovative public programming to raise community awareness and engagement around issues of homelessness. Register for Webinar 2.
Linked Data 201: How it Works
October 28, 1:00pm EDT
Learn more about the details of Linked Data with Linked Data 201: How
It Works. Whether you’re continuing your linked data education
following “Linked Data 101,” or jumping in for the first time, please
join us for this free 30-minute webinar to learn more about the tech
side of linked data and to work toward earning your Linked Data
Certificate.
In Linked Data 201, attendees will get a more technical perspective on how linked data works. This webinar will cover:

  • How search engines read things vs. strings
  • Why Google can’t read MARC
  • Why there is strength in numbers for linked data librarians.

Linked Data 201 is the second of five webinars in the Linked Data Crash
Course. Attend all five classes, and you’ll receive a certificate to
recognize your knowledge. Future classes will explore the details on
BIBFRAME, ideas for application, and more. Register

Bring ’em Back: Re-engaging Your Library Users

November 4, 2:00pm ET

Where have all the patrons gone? Are you seeing a decline in the number of once-regular visitors stopping in to browse for a book or place a book on hold in your catalog? How can you bring them back?
You’ll hear from two different libraries about how they did just that. The Charlotte-Mecklenberg Library brought 13,000 inactive patrons back to the library in the last year through a large scale marketing endeavor. The Jacksonville Public Library (FL) used an email campaign to re-engage library patrons. Join NoveList and our panel of library marketing professionals as they discuss what their libraries did to bring their patrons back, and talk about new ideas and inspiration you can implement at your library. If you’re on Twitter, don’t forget to use the hashtag for this event: #back2thelibrary Register
Mind the Gap: Find and Fix the Mismatches Between Faculty and Academic Librarians
November 3, 2:00pm EST
Meredith Schwartz, Executive Editor of Library Journal, and Jennifer Albers-Smith, Marketing Director, Academic and Special Libraries of Gale Cengage Learning, will co-present key findings from their recent joint study, Bridging the Librarian-Faculty Gap in the Academic Library. Schwartz and Albers-Smith have convened a panel that includes an academic librarian who works on innovative faculty support projects and a faculty member. Together they will discuss ways to act on the survey’s takeaways and improve connection, communication, and collaboration between faculty and librarians. Register
Best Practices for Large Print: Ideas, Resources, and Reads
November 10, 1:00pm
Join Booklist and Thorndike Press for this free, hour-long webinar on building successful large print collections. Speakers will include Nancy Pearl, Nora Rawlinson (EarlyWord), Tamara Kraus (Hickory County Public Library, NC), and Lisa Joyce (Portland Library, ME). Don’t miss this valuable program, featuring advice on all things large print: collection-development trends, reading group tips, and best practices for outreach to readers, as well as large print fresh picks from Thorndike Press. Moderated by Rebecca Vnuk, Booklist editor for reference and collection management. Register
Register Now for an Online Training Session (EBSCO)
Online courses provide valuable training and demonstrations for both users and administrators of EBSCO’s products and interfaces. Dozens of new sessions are offered each month. Click on the “Read more” link to visit our WebEx Training Center. You can search for sessions by topic or presenter. Read more
Crime Fiction: Cult Classics and Hot New Titles
October 27, 1:00pm CDT
In this unique spin on our ever-popular fall mystery webinar, David Wright, Reader Services Librarian at Seattle Public Library, will kick off the program by sharing some of his favorite crime-fiction cult classics, all recently reprinted or still in print. Then stay tuned as representatives from Amazon Publishing, Oceanview Press, Severn House, and Soho Crime preview the hottest mysteries from their forthcoming lists. Register now! Moderated by Keir Graff, editor of Booklist Online. Register